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«We work with any companies from small to medium size as well as large companies, both in manufacturing, construction, healthcare businesses, financial services, even banking businesses, insurance companies. There’s really no differentiation, because people and processes or developing strategic alignment is something that’s needed in every sector or any type of business,» – says Julia Novik, Innovation Coach, Founder, Lean Practice Group.
«Our training team is made up of people with expertise in different areas, from highly experienced Lean Black belt coaches who run large manufacturing facilities, large operations and assembly lines to people in healthcare, who have run healthcare operations, as well as strategic innovators, people who have worked on innovation, commercialization, strategy,» – says Julia Novik, Innovation Coach, Founder, Lean Practice Group.
«We do many trainings, we work, we focus, we specializing Lean trainings, but Lean is much bigger than just process improvements,» – says Julia Novik, Innovation Coach, Founder, Lean Practice Group. «We focus on people. That’s number 1 in any Lean training, so we added a lot more trainings on leadership development, what it means to run your daily operations as a manager, how do you engage your people, how do you keep your people on track, how do you make sure that everybody is aligned and understands what they should be focusing on.»
Lean is a facilitative system where you engage all the employees in the organization. Lean is a whole system about how to create a structure in company, how to measure the performance, how to engage people and how to really drive business forward. «As for the way Lean programs work, Lean is a very unique system», – says Julia Novik, Innovation Coach, Founder, Lean Practice Group. «It is a facilitative system where you engage all the employees in the organization.»
They become a lot more efficient, so the daily management, the daily operations of running business become a lot smoother, you get less defect, you have less errors and less rework in your business. That results in better customer service and improved profitability and managed costs. You can create sustainability in your business and running your business in a more organized fashion, with better quality and safety. That results in a better employee engagement. As we know in many companies employee turn over and employee disengagement or lack of productivity is a really big cost to any organization.
«I work with different organizations trying to help them improve to reach their potential using process improvement methodologies. And when I go to these organizations I find many professionals working really really hard and they are very very frustrated…»
«We have many client in different sectors and recently we’ve been doing a lot of work in auto manufacturing and auto collision industry,» – says Julia Novik, Innovation Coach, Founder, Lean Practice Group. «And what we found very interesting in auto collision space that everything in the auto collision is based on how you set up your processes, how quickly you turn your cars around from the time the car comes in, the estimate is done, from the time the repair shop is taking car in and every step of the way to the time when this car is completed and delivered back to the customer.»
Lean is a management system. It is philosophy that was developed through Toyota production manufacturing. The way Toyota manufactures car, from point of view of efficiency, quality, delivery and safety. This principles of Lean management have come across globally and they’ve been adopted across many industries, regardless of the sectors you see Lean practices and ways of operating your businesses: in banking, manufacturing, healthcare.